Insurance Other Insurance Topics Insurance Company Reviews Allstate Insurance Renter’s Policy By Janet Hunt Updated on May 3, 2022 Reviewed by Eric Estevez Fact checked by Lakshna Mehta Photo: Getty Images/Kelvin Murray Allstate Insurance has been providing insurance products to its customers since 1931 and many of you may recognize the company as the ‘good hands people,’ as relayed in its popular television advertising campaign. The company is the largest personal lines insurer that is publicly-held in the United States. It has a comprehensive line of insurance products, including a renter’s insurance policy featuring customizable policy options and offering attractive discounts to policy holders. Financial Strength AM Best insurance rating organization rates Allstate Insurance with an “A+ Superior” rating as of July 2021. The company is also a Fortune 500 company and has annual revenue of $50.6 billion in 2021. Customer Service Ratings According to customer surveys by Insure.com, customers gave Allstate a five-star rating. Of the Allstate customers surveyed, 90% would recommend Allstate. Allstate was given an overall satisfaction rating of four stars. The highest ratings was for customer service (4 out of 5 stars). Allstate received a 4 out of 5 rating in the value for price category. (All of these ratings are as of June 2021.) Allstate Insurance Renter’s Policy If we lived in a perfect world where accidents never happen, you wouldn’t need protection for your personal belongings. However, since accidents do happen, you should know that your valuable personal contents in your rented home or apartment may not be covered under your landlord’s insurance policy. For adequate protection for your contents, you should buy a renter’s insurance policy. The renter’s insurance policy available through Allstate provides these standard coverage options: Personal Property Protection: This is protection for your personal valuables such as furniture, electronics, clothes and other valuable personal items. Reimbursed Living Expenses: This option will allow you additional living expenses if your home is uninhabitable due to a covered loss to cover the cost of temporary accommodations. Liability Protection: This protects you from being sued if someone is injured while at your rented home or apartment. Guest Medical Protection: Provides medical payments to anyone not living with you who is injured at your residence. Discounts include a multiple policy discount and a "55 and retired" discount. Getting a Quote The Allstate website is very helpful and user-friendly in explaining coverage options and offering you the ability to get a quote online. To obtain a renter’s insurance quote, you begin by entering your personal information including name and address, date of birth, telephone number and your email address (optional). Next, you provide information about how long you have lived at the residence and how much renter’s insurance coverage you need. You will need to provide information about any past property insurance coverage you have had and any claims within the last five years. The company also wants to know if you operate a business out of your home. You should keep a record of your valuable personal items to verify their worth in the event of a claim. Allstate offers a home inventory tool called Digital Locker, and also a mobile phone application that will help you access and record a history of your personal items. Once you have your renter’s insurance quote, you can choose to save it while you do more comparison shopping or you can continue with the purchasing process. Pros and Cons Pros Excellent financial strength ratings24/7 claims service online or by telephoneAttractive discounts including multiple policy discountYou can buy multiple lines of coverage through the same companyCustomizable coverage and deductible options Cons If you visit an Allstate agent to receive a quote, you will not have the ability to comparison shop as Allstate agents are captive agents, meaning they only offer Allstate insurance products.Some discounts and policy options may not be available in all states. Contact Information If you wish to receive a quote for a renter’s insurance policy or to learn more about Allstate and its insurance products, you may visit the Allstate Insurance website or call 1-800-ALLSTATE (1-800-255-7828). Was this page helpful? Thanks for your feedback! Tell us why! Other Submit Sources The Balance uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read our editorial process to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy. Allstate. "Allstate History & Timeline." AM Best. "AM Best Affirms Credit Ratings of The Allstate Corporation and Its Key Subsidiaries." Allstate. "2022 Allstate Annual Meeting Materials & Annual Report," Page 67. Fortune. "Fortune 500 - Allstate." Insure. "Allstate - Life Insurance Ratings." Allstate. "Renters Insurance Coverage." Allstate. "Renters Insurance Quote." Allstate. "Digital Locker Frequently Asked Questions."