Aron Hsiao Expertise: eBay trends and statistics, Marketing Education: New School University, University of Utah, University of Chicago Location: Salt Lake City, Utah Highlights Seller activation manager for eBay since 2018Senior communications manager for five years at Terapeak, a service that tracks online demand for products sold through auction sites like eBaySpecialized in understanding and conceptualizing the friction points between technologies and the public Experience Aron Hsiao began selling on eBay in 1998 and joined the site's Trust and Safety Department in 2003, helping to resolve buyer and seller conflicts and marketplace rules violations. From 2013 through 2017, he served as senior communications manager for Terapeak, which offers marketplace research and listing analytics to online sellers.Hsiao earned a doctorate in the sociology of media from New School University in 2014 and a master's in social sciences from the University of Chicago in 2004. He earned his bachelor's degree from the University of Utah in 2001. He contributed more than 200 articles to The Balance over the course nine years. Education Aron Hsiao received a double B.A. in English from the University of Utah. He later went on to receive his M.A. in social sciences, and his Ph.D. of the sociology of media. About The Balance The Balance, a Dotdash Meredith brand, makes money easy to understand. We give people tools they need to not only make smart financial decisions but also prepare for the experiences they will have along the way. Our team of expert writers and editors have extensive qualifications in the topics they cover, and many of them have MBAs, PhDs, CFPs, and other advanced degrees and professional certifications. We require our writers to use primary sources in their articles, which are also approved by our Financial Review Board and fact-checked. You can learn more about the standards we follow in producing accurate, unbiased content in our editorial policy.