- Seller activation manager for eBay since 2018
- Senior communications manager for five years at Terapeak, a service that tracks online demand for products sold through auction sites like eBay
- Specialized in understanding and conceptualizing the friction points between technologies and the public
Aron Hsiao began selling on eBay in 1998 and joined the site's Trust and Safety Department in 2003, helping to resolve buyer and seller conflicts and marketplace rules violations. From 2013 through 2017, he served as senior communications manager for Terapeak, which offers marketplace research and listing analytics to online sellers.
Hsiao earned a doctorate in the sociology of media from New School University in 2014 and a master's in social sciences from the University of Chicago in 2004. He earned his bachelor's degree from the University of Utah in 2001. He contributed more than 200 articles to The Balance over the course nine years.
Aron Hsiao received a double B.A. in English from the University of Utah. He later went on to receive his M.A. in social sciences, and his Ph.D. of the sociology of media.