Additional Living Expenses (ALE) Coverage in a Claim

We often hear stories about people have have been displaced from their home after it became uninhabitable. In many cases, that happens after a fire, a storm, or another natural disaster.

If you have home, condo, or renter's insurance, additional living expense (ALE) coverage prevents you from being "homeless." It can help keep you from needing to couch surf at your in-laws' or friends' houses while you wait for repairs to be done.

Here are some key factors behind this coverage and how it works.

What Is Additional Living Expenses Coverage?

Additional living expense (ALE) insurance may come with homeowner's, renter's, or condo owner insurance. ALE coverage provides compensation when you cannot live in your home due to an insured loss or claim and while your home is being repaired. 

ALE provides you with money that allows you to maintain your normal lifestyle and compensates you for the extra costs of living elsewhere when your home is destroyed or uninhabitable. The coverage lasts until your home is repaired or until the policy limit is reached.

Besides the actual monetary coverage, the policy allows you to maintain your independence and privacy in your short-term home. That coverage, in turn, can relieve a lot of financial stress for you and your family.

When Can You Claim ALE?

You can only claim ALE if your home is made uninhabitable after a loss caused by a risk covered by your insurance policy. Sometimes, the repair of your home can make your life inconvenient. You may prefer to go to a hotel instead.

You shouldn't assume that leaving for a hotel will be covered by the policy. An insurance company has to approve payment for living expenses. The reason for leaving has to be specifically due to the insurance claim. For instance, the criteria for approval might be the lack of running water or electricity. These are conditions that may render the home uninhabitable.

Having some repairs done in your basement for a week after water damage or a sewer backup might not qualify. If you had half of your roof repaired after a storm but still had heat, electricity, and water, your provider might not approve your ALE claim.

How Does ALE Work?

ALE will only cover you for the additional costs of living. These are only reimbursable if they go above and beyond your standard costs because of the damage to your dwelling. The covered amount comes down to whatever the extra expenses are.

For instance, suppose you pay $500 a month for rent. Due to a fire in your building, your landlord tells you not to worry about paying the rent until the apartment is habitable again. At that time, you're not spending $500 on a living expense.

You find short-term lodging with similar quality and location, but it costs you $900 per month. Your additional living expense is $400 in that case; it's not $900. 

Suppose that you decide to live a little more luxuriously because of the tough situation while you wait for your place to be ready. Instead of the $900 flat, you find a top-floor unit with a nice view for $1,300 per month.

The insurance company will take a look at your claim. They will see that you have not found the equivalent of your current standard of living. They might only agree to pay for the $900 apartment. Then, you only would get $400 for extra living expenses during the month you were away from your home.

Additional Coverage

Here are a few things that an insurance company will consider paying for under the ALE coverage in a claim if it makes sense, to maintain your lifestyle:​

• Restaurant meals
• Increased mileage or transportation costs due to your temporary location
• Costs for your temporary accommodation, such as a rental, a hotel, a motel, or a room in a boarding house
• Laundry expenses if you don't have access to a washer and dryer at your temporary home
• Renting special items you are used to having
• Storage costs for contents under special circumstances
• Moving or displacement costs
• Pet boarding

ALE is meant to cover the difference between regular expenses and what you temporarily pay because of something outside of your control. Your insurer will always assess the costs you're claiming. Then, it will compare them to your ordinary lifestyle expenses.

As in the case of the tenant renting, similar assessments will be made by the insurance adjuster.

Reimbursed Amount

It is easy to misunderstand what will be paid out to you when you claim ALE. The last thing you want to do is start spending extra money, only to find out that you are only getting half of it back.

The good news is that most insurers have large networks and resources to help you find a home or rental that is similar to the one you've been living in.

The adjuster will often provide you with options to choose from that will meet your ALE limits. They will also discuss how long your policy will pay for the ALE.

What Is the Limit on ALE?

Depending on your policy form and type of policy, the limit on ALE is often:

• About 30% of the dwelling limit amount on standard homeowner policies.
• Around 50% of the personal property or insured contents amount on condo policies.
• Approximately 30% of the personal property or contents limit on a standard tenant policy.

These are just a few examples of what you might expect as a standard ALE limit. The key here is to know your limit. You can often find it on the declaration page of your insurance policy.

There are policies with higher limits. Insurers may decide to increase ALE limits based on their criteria.

Restaurant Expenses

Restaurant costs are a common ALE expense that is misunderstood. You should always ask your adjuster how you'll be reimbursed and what is considered a reasonable amount per meal. Insurance companies often have guidelines for meals eaten out.

For instance, suppose Mary and Joe enjoy gourmet food. Joe is an excellent chef who always keeps high-quality meats and seafood in the home, and he cooks nice meals every day. Mary and Joe's home is being repaired, so they move to a temporary rental home with a full kitchen. They go out to dinner a few times; then, they submit the receipts to the insurance company for reimbursement.

The insurer questions the bills. The meals are all over $200, which is beyond their standard allowance for ALE. Joe explains that they like to eat very well and are used to high-end cuisine in their home. The adjuster knew that about these clients. That's why they put them in a well-furnished home with excellent kitchen amenities.

Unfortunately, Joe's explanation of their additional living expenses doesn't add up in this case. The clients were given all of the same amenities for cooking they had at home. Eating at their favorite restaurants was not an extra cost caused by being out of their home.

In this case, the insurer was within its right to pay the normal food allowance to the standard of what would exceed their normal grocery costs. Joe and Mary were forced to pay out of pocket, because they didn't understand the coverage.

4 Ways to Make Sure You Get Maximum Benefits Paid

1. Be ready to provide receipts for all of your expenses.
2. Document how the expenses are an increase from your regular expenses.
3. Provide proof of your normal expenses, which can be used as a comparison point for the insurance company if it questions things.
4. Get written authorization for any special expenses from the insurance company to avoid misunderstandings.

There's nothing wrong with enjoying yourself and trying to make the best of a hard situation; it's just important to know what you will be getting. When in doubt, always ask your adjuster to explain how expenses will be covered. That way, you won't end up footing the bill.

Frequently Asked Questions (FAQs)