Dairyland Insurance Company Review

Blurred Motion of Person Riding Motorcycle on Road. Photo: Getty Images/Robbert Frie / EyeEm

Dairyland Insurance provides nonstandard auto insurance and motorcycle insurance to residents of 42 states. It is a subsidiary company of Sentry Insurance. Sentry is a national insurance company providing personal and business insurance products throughout the U.S. Sentry is headquartered in Stevens Point, Wisconsin.

Dairyland Insurance is a partner company with the insurance comparison website Compare.com. Dairyland Cycle sponsors several motorcycle events and racing teams including the American Motorcyclist Association (AMA) Superbike Road Racing Series and Road America AMA.

Key Takeaways

  • Dairyland Insurance offers motorcycle and nonstandard car insurance.
  • Several rating organizations give Dairyland high marks for financial stability and customer service.
  • Dairyland offers SR-22 coverage for high-risk drivers, along with liability, uninsured motorist, and collision coverage.
  • A mobile app enables Dairyland Insurance customers to access and manage their policies via smartphone.

Financial Stability and Customer Service Ratings

AM Best insurance rating organization has given Sentry Insurance an “A+” rating. It also has an “A+” rating with the Better Business Bureau; however, it lacks BBB accreditation. Sentry has a 3.68 out of 5-star composite score based on 13 customer reviews.

There are 105 total customer complaints listed. The majority of those listed are problems with product/service and billing/collection issues. You can read actual customer reviews on Trustpilot. There, 69% of customers rated Dairyland as excellent, 16% great, 4% average, 3% poor, and 8% of customers rated it as bad.

Dairyland’s Auto Insurance Policy

Here's what the auto insurance policy through Dairyland offers: bodily injury liability, property damage liability, uninsured motorist, medical payments, personal injury protection, collision, and comprehensive. Coverage options will vary depending on your state of residence. The cost for coverage will depend on whether you need liability only or full coverage car insurance.

SR-22 insurance is available for high-risk drivers who have DUIs, multiple driving violations, and multiple accidents. It's also for those who need a financial responsibility filing with their state’s Department of Insurance.

Non-owner car insurance is also available. This is for those who regularly drive a car they do not own. SR-22 documentation can also be obtained on a non-owner policy. This may be a less expensive option than a regular auto insurance policy for those required to obtain the SR-22 filing.

Discounts are available for Dairyland’s auto insurance policy. These can help you lower your auto premium. Discounts include: multi-car discount, advanced quote discount, transfer discount payment frequency discount, defensive driving discount, anti-theft discount, and homeowners discount.

Dairyland’s Motorcycle Insurance Policy

You can purchase a motorcycle policy for Dairyland Insurance for all types of motorcycles. This includes Harley-Davidson, Honda, Suzuki, Yamaha, Kawasaki, and other popular brands. It also includes mopeds and scooters. 

The motorcycle policy offers coverage for accessories; collision coverage; comprehensive; custom motorcycle coverage; trike coverage; vintage motorcycle coverage; actual agreed value option along with the standard coverage options of bodily injury liability; trip interruption coverage; uninsured motorist bodily injury; and property damage.

Tip

Discounts are available for multiple motorcycles, homeownership, motorcycle safety course completion, and rider groups membership.

Another great perk is a rider’s group discount to members of BikeBandit.com’s Bandit Buck Rewards program. It offers a 10% discount to members who have a policy or have obtained a quote through Dairyland Cycle. The physical damage plus option allows you to have your bike repaired with original equipment manufacturer parts.

Policyholder Services

From the Dairyland website, you can ask policy questions through an online contact form. You can also call a toll-free number for questions, 800-334-0090. This is also the number for claims service and for making payments.

You can make online payments at my.dairylandinsurance.com. There is an online form to request policy support documents. There are numbers listed to call for a quote. For a motorcycle quote, call 866-239-6627. For an auto quote, call 888-290-5754.

Mobile App

Dairyland Insurance now offers a mobile app where customers can manage their policies online with any mobile device. You can make payments, access digital ID cards, get billing alerts and view your policy information.

Policyholders can download the app through the App Store or get it on Google Play.

Pros and Cons

For insurance customers who are considered high-risk drivers or need an SR-22 financial responsibility filing with their state’s Department of Insurance, Dairyland provides motorcycle and auto insurance with flexible payment options. Dairyland accepts drivers who may not be able to obtain coverage through a standard carrier. Low-down payment options are attractive to customers and prior insurance is not a requirement for coverage. Claims services are available 24/7 by telephone.

While the rates will likely not be the cheapest, the coverage is good. Dairyland is backed by the excellent financial stability of its parent company, Sentry Insurance. For a non-standard carrier, Dairyland does offer a good number of discount options to help you save on your insurance premium. Bilingual customer service support is available to policyholders.

There have been some complaints online regarding customer service issues. Policy coverage options, benefits, and discounts may not be available in all states. There are no online claims reporting services available.

Contact Information

To get a quote for auto insurance or learn more about the insurance products available, you can visit the Dairyland Insurance website or call 866-239-6627.

 

Was this page helpful?
Related Articles