Building Your Business Operations & Success How To Overcome Small Business Failure and Thrive Failure isn’t an option when you learn from your mistakes. By Ayodeji Onibalusi Ayodeji Onibalusi Instagram Twitter Website Ayodeji Onibalusi is a professional digital marketer and freelance writer with over 10 years of experience. He is not only the founder of marketing firm Effective Inbound Marketing, but has been a freelance writer for several years. He has covered topics including small business, side hustles, social media, and SEO optimization and has been published for digital brands including The Balance SMB, Thrive Global, Entrepreneur, Search Engine Watch, and ReadWrite. learn about our editorial policies Updated on November 16, 2022 Fact checked by David Rubin Fact checked by David Rubin Facebook Instagram Twitter David J. Rubin is a fact checker for The Balance with more than 30 years in editing and publishing. The majority of his experience lies within the legal and financial spaces. At legal publisher Matthew Bender & Co./LexisNexis, he was a manager of R&D, programmer analyst, and senior copy editor. learn about our editorial policies In This Article View All In This Article Write Your Business Plan Conduct a SWOT Analysis of Your Business Manage Cash Flow Efficiently Plan and Prepare for the Tough Times Perseverance, Determination, and Positivity Keep Your Customers Your Top Priority Embrace Failures as Short-Term Setbacks Develop SMART Goals and Achievable Strategies Consult an Advisor or Mentor Take Sensible Risks The Bottom Line Frequently Asked Questions (FAQs) Photo: PeopleImages / Getty Images A fundamental part of overcoming business failure is rooted in the mindset you have. It begins with a flexible and positive attitude and a willingness to change. Winston Churchill stressed this vital factor, saying, “To improve is to change; to be perfect is to change often.” Failure is a part of life, and that includes business failures. How we deal with failure determines whether or not it ultimately leads to success. We can learn a lot from successful business owners of the past, such as Colonel Harland Sanders, the founder of KFC (Kentucky Fried Chicken). At 65, this financially unstable retiree, with only $105 to his name, roamed America in search of an investor for his fried chicken business. He faced rejection. However, armed with a positive mindset for change, he pushed ahead with his plans. Finally, someone saw his worth, invested in him, and KFC was born. He sold the company for $2 million when he was 74. Follow these 10 rules to keep your business on a firm foundation, ready to weather any storms aiming to damage your enterprise. Key Takeaways A key step is to create a business plan, which would include your mission statement, products or services, and marketing strategy.A SWOT analysis (strengths, weaknesses, opportunities, and threats) identifies what's working or not in your business.Proper cash flow management can prevent business failure by ensuring there's enough money coming in to cover expenses.Set goals and develop achievable strategies to help your business succeed and plan for the tough times. Write Your Business Plan To overcome small business failure and thrive, it's important to map out your vision for your company. Creating and writing your business plan can move your business from concept to a viable, successful business and help you stay on track with your goals. Even if you've already started your business, you can still look ahead. What outcomes do you want for your business? Where would you like the company to be in the coming months and years? Your business plan could include: Your mission statementThe products or services you will offerYour business nicheWays to find prospectsMarketing strategiesProblems you will solve and market analysisWays to position yourself against your competitorsFinancing or how you'll fund the company, such as a bank loan The above list is not all-inclusive, and your vision can be what want it to be, but it's important that your plan is workable and achievable. Conduct a SWOT Analysis of Your Business Understanding your strengths and weakness can help prevent business failure. A SWOT (strengths, weaknesses, opportunities, and threats) analysis is an examination of the internal and external areas of your business. This exercise aims to identify areas that are working and those that are not. Here's a breakdown of each aspect of a successful SWOT analysis: Strengths are good internal factors within the business. Things are working in this area. Therefore, develop this part of your business. Use it as a model to build upon.Weaknesses are damaging internal factors. Something is not working properly. Look at how to make immediate changes, work toward something new, or stop what you’re doing entirely.Opportunities come from external factors and represent good prospects for the future. Capitalize on these ventures and act to make the most of them.Threats are adverse external factors that pose potential damage to your company. An obvious example would be your competition. Determine which areas of your business are affected by this problem, and set goals to make improvements that will minimize the potential for harm. To prepare a SWOT analysis, begin by making a list of your identifiable strengths and weaknesses. Ask yourself where you would like your business to be in the future. Look at where you are now. Use the results of your SWOT analysis to design the goals you intend to accomplish and develop a plan of action to accomplish them. Manage Cash Flow Efficiently Without consistent and adequate cash flow, your business will eventually fail. You need to have money coming in to pay your business expenses. First, have a cash flow forecast, so you know what money is coming in and out. Remember, this is only a forecast, but it will give you insight into your financial future. Use the forecast to project likely sales and expenditures (including cash transactions) so you know how much you’re likely to have in your bank account. Other aspects of managing your cash flow efficiently include sending out invoices on time, taking deposit payments in advance, paying bills on time, and promptly following up with customers who fall behind on payments. Plan and Prepare for the Tough Times Planning and preparing for tough times, such as an economic downturn or recession, can help prevent small business failure and help you navigate through a turbulent period. When you’re up against unexpected personal trials that breed stress, your mind becomes muddled. Your self-esteem could take a tumble, affecting the way you see yourself. Safeguard yourself by developing resilience. Understand that life comes with problems. Assess the situation objectively. Speak with a trusted friend or family member instead of ignoring the problem. Don’t be hard on yourself, and keep believing you can overcome the obstacles you are facing. Surround yourself with the right support network of people. Don’t give up. Perseverance, Determination, and a Positive Mindset Running a business isn't easy. If anyone tells you otherwise, they’re lying. According to The Small Business Administration, roughly half of businesses fail within the first five years. However, you can survive in the business world. Embrace the warrior mindset and refuse to become a number in the statistics of business failures. “I'm convinced that about half of what separates the successful entrepreneurs from the non-successful ones is pure perseverance. It is so hard. You put so much of your life into this thing. There are such rough moments in time that I think most people give up. I don't blame them. It's really tough and it consumes your life.” – Steve Jobs, Apple co-founder Steve Jobs persevered when Apple was on the brink of bankruptcy. What would have happened to Apple if Steve had given in to defeat? Use success stories of people who failed their way to success to inspire and motivate you. Stephen King, one of the most popular authors, had countless rejections. The nails he used to pin the rejection letters to his wall bent under their weight. Similarly, Thomas Edison failed countless times before he was able to perfect the electric light bulb. "The electric light has caused me the greatest amount of study and has required the most elaborate experiments. I was never myself discouraged, or inclined to be hopeless of success. I cannot say the same for all my associates." – Thomas Edison, inventor of the light bulb There are many more entrepreneurs and business owners you can add to this list. They all exhibited unwavering perseverance and determination. Keep Your Customers at the Heart of Your Business Gartner Group statistics indicate that 80% of a company’s revenue comes from 20% of its customers, according to Forbes. Loyal customers are the success stories of your business. Involve them in your business strategies, marketing campaign planning, and new product development. Share their case studies, consider their points of view, absorb their feedback (both good and bad), and make them feel important. Starbucks, the biggest coffee shop chain in the world, knows how important it is to take the customer experience seriously. When hiring, potential staff members are vetted for their good attitudes, interest in the customer, and enthusiasm to meet their needs. The company is not afraid to invest time and money in creating the best customer service experience it can deliver. Embrace Failures as Short-Term Setbacks Bill Bartmann, named one of the wealthiest people in the world by Forbes in 1997, once lost $3 billion. But he didn't wallow in self-pity. “We all stumble and fall. Maybe I've done it more cataclysmically than most. But you can learn so much if you open your eyes rather than blame everyone else and feel pity for yourself. You need to dust yourself off, turn around backward, and learn what you could have done differently. When you can do that, big things can result.” – Bill Bartmann, Commercial Financial Services Inc. founder Most of us were taught that failure is bad. Therefore, when we fail, we are tempted to throw in the towel and give up. But successful people use failure as stepping stones to climb out of their troubles. Understanding their struggles will boost your motivation when you are faced with failure. Reflect on what went wrong and find solutions to the problem that caused the failure. Learn from your mistakes and do things differently next time. Draw inspiration from people who failed many times but eventually achieved their dreams. Set SMART Goals and Develop Achievable Strategies Business failure can be prevented, in part, by writing down your goals, which provides you clarity, making it easier to achieve those goals. Using the SMART goal-setting method can keep you focused: Specific: State what you want to accomplish.Measurable: What results do you want to see? Break them down into easy steps.Achievable: Are your goals realistic? Make sure you have the time and resources to make them a reality.Relevant: Your objectives should line up with what you’re trying to accomplish for your business.Timely: Set a deadline and stick to it. Next, develop a plan to put your SMART goals into action. Answer these questions to get ahead: What are the steps you will need to take?What are the time frames for each of those steps?Who will help you? Consult an Advisor or Mentor A business mentor or advisor can guide you, allowing you to draw from their pool of knowledge and personal experiences to help your business grow. According to a survey carried out by Sage, 93% of medium-sized businesses credited their mentors for helping their businesses succeed. It’s tough running a business alone. Entrepreneurs need encouragement, guidance, and reassurance when faced with problems. Mentors have been in similar situations, and they know how to help you. They’ll share valuable advice, give you constructive feedback, and connect you with the right people. Take Sensible Risks Taking a sensible business risk is not gambling blindly without considering the consequences. Think carefully, weigh the options, and test them out. For example, let's say you want to try a new marketing strategy that costs 20% more than your usual campaign. Test it out first by doing a sample run with a smaller investment. If it’s successful, pour more money into this new strategy. Don’t take risks when your emotions are running high. Be objective, and discuss your plans with colleagues, friends, or family. At the end of the day, you’ll have to take sensible risks and step out of your comfort zone with your business. But before you do, make the most of your wisdom, knowledge, and experience. The Bottom Line Having a failing business doesn’t mean it’s the end of the road. You will encounter obstacles along the way, but you will also find ways to overcome those obstacles. Someone somewhere has gone through the same trials you face. Learn from their stories and use your own story as a lesson for improvement and business success. Frequently Asked Questions (FAQs) What causes business failure? A small business can fail for a number of reasons, including having no business plan or a lack of clarity surrounding the steps needed to make the plan a success. A poor marketing strategy or a lack of understanding of your customers, the market, and whether your product and service are in demand can all lead to business failure. What is business failure? A business failure is when a company stops operating because it can no longer be profitable or financially viable. Want to read more content like this? Sign up for The Balance’s newsletter for daily insights, analysis, and financial tips, all delivered straight to your inbox every morning! Was this page helpful? Thanks for your feedback! Tell us why! Other Submit Sources The Balance uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read our editorial process to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy. Dominique Enright, ed. "The Wicked Wit of Winston Churchill." Michael O'Mara, 2011. Colonel Harland Sanders. "The Autobiography of the Original Celebrity Chef," Pages 4, 67, 86, 89-90. KFC Corporation, 2012. U.S. Small Business Administration. "Write Your Business Plan." U.S. Small Business Administration. "Competitive Analysis Tool." U.S. Small Business Administration. "Frequently Asked Questions," Page 2. Smithsonian Institution. "Excerpts From an Oral History Interview With Steve Jobs." George S. Bryan. "Edison, the Man and His Works," Page 109. A.A. Knopf, 1926. Forbes. "Five Customer Retention Tips for Entrepreneurs." Statista. "Revenue of Selected Leading Coffeehouse Chains Worldwide in 2015." Forbes. "Return of the Billionaire Huckster." American Express. "How To Succeed After Failing in Business." Sage. "The Mentoring Gap."