Career Planning Finding a Job Questions Employers Ask During a Reference Check Questions Employers Ask During a Reference Check By Alison Doyle Alison Doyle Facebook Twitter Website Alison Doyle is one of the nation’s foremost career experts and has counseled both students and corporations on hiring practices. She has given hundreds of interviews on the topic for outlets including The New York Times, BBC News, and LinkedIn. Alison founded CareerToolBelt.com and has been an expert in the field for more than 20 years. learn about our editorial policies Updated on September 19, 2022 Fact checked by David Rubin Fact checked by David Rubin Facebook Instagram Twitter David J. Rubin is a fact checker for The Balance with more than 30 years in editing and publishing. The majority of his experience lies within the legal and financial spaces. At legal publisher Matthew Bender & Co./LexisNexis, he was a manager of R&D, programmer analyst, and senior copy editor. learn about our editorial policies In This Article View All In This Article What Employers Want To Know Sample Reference Check Questions Sample Reference Check Letter Tips for Preparing for a Reference Check Frequently Asked Questions (FAQs) Photo: Miguel Co ÃÂ© The Balance For those searching for a job, prospective employers will likely ask for references. As a result, it's important to understand what questions employers ask your references. The good news is that employers usually check references when you're in serious contention for a job. That said, some employers may ask for references as early as when you submit your job application, so it pays to have yours lined up ahead of time. References are important. An Accountemps survey reports that about one in three candidates (34%) are removed from consideration for a position with their company after their references are checked. Key Takeaways Prospective employers usually ask for references, so it's important to know the questions employers ask your references.Questions employers ask your references include: Did they miss a lot of work? Were they late often? Were there performance issues?Employers might also ask why you left the company, how you got along with your coworkers and whether you were a team player.You can't control what your ex-employer might say about you, but prepare your references to ensure their answers match yours. What Employers Want To Know Reference checks help potential employers confirm that candidates have been honest in their job applications and interview responses. At some point during the hiring process, you should expect to have your references checked. What do employers ask your references? Note Some of the questions asked when checking references are factual, centering around job title, salary, employment dates, etc. Reference checks are also an opportunity for an employer to get a sense of a candidate's performance on the job and personal qualities. If you're nervous about what will happen during a reference check, it might help to know what to expect. For example, there are standard questions that are used to check out prospective employees. Learning what employers are likely to ask your references during the process might help you head off potential problems. What Your Past Employers May or May Not Say Before making a job offer, a prospective employer will likely check references. However, many employers give out only starting and ending dates of employment. Some companies may have a policy that states that managers cannot provide references. Some employers refer all requests for references to the Human Resources department, which often doesn't have additional details accessible. Others may be willing to go in-depth and discuss your job performance, your work ethic, attendance at work, attitude, and other criteria that are important to a company when considering whether to make a job offer. In addition to prior employers, the people you have provided as references may also be contacted. Note Depending on your location, the employer may need your consent before they can contact your references. Some cities and states have restrictions on what information can be shared by a prior employer. Sample Reference Check Questions Here are some of the questions that employers may ask your references: When did (name) work for your company? Could you confirm starting and ending employment dates? When did they leave the company?What was their position? Can you describe the job responsibilities?Could I briefly review (name's) resume? Do the job title and job description match the position that (name) held?Why did (name) leave the company?What was their starting and ending salary? Note In some locations, employers are not allowed to ask about salary due to state and local legislation. Did (name) miss a lot of work? Were they frequently late? Were there any issues you are aware of that impacted their job performance?Did they get along well with management and co-workers?Can you describe this person's experience working as a member of a team?Did (name) prefer to work on a team or independently?How did they support co-workers?What were their strengths and weaknesses as an employee?Were they promoted while with your company?Did the person supervise other employees? How effectively? If I spoke to those employees, how do you think they would describe their management style?How did they handle conflict? How about pressure? Stress?Did you evaluate (name's) performance? Can you speak to their strong and weak points? What was noted as needing improvement during this performance review?What was (name's) biggest accomplishment while working for your company?Would you rehire (name) if the opportunity arose?If I describe the position to you, could you explain how good a fit you think (name) would be for the job?Is there anything I haven't asked that you would like to share with me? Sample Reference Check Letter Some employers will check references in writing, so they have a record of the reference. This also provides the reference giver with authorization to release information on behalf of the applicant. Here's an example of a reference check letter sent to a previous employer. Keene Graphic Design10 Valley LaneKeene, Kentucky 40339August 19, 2020Mr. Tom Smith20 Ridge RoadWilmore, Kentucky 40390Re: Reference for Ms. Amy RhineheartDear Mr. Smith:The applicant cited above has applied for employment with Keene Graphic Design. In her employment application, she has listed you as a reference. If you can please provide the following information: we would like to know the applicant's work history, educational history, and personal qualifications or fitness for employment.Any information you provide will be kept strictly confidential. A release authorizing you to provide the requested information has been signed by the applicant and a copy is attached.Please answer these questions to the best of your ability, as this information allows us to make an informed hiring decision.How long have you known Ms. Rhineheart?What is the nature of your relationship with the applicant?Why do you think Ms. Rhineheart is a good candidate for this position?Please list any specific qualifications or characteristics that you feel would make her suitable for this position, or any reasons as to why she would excel at this position.Do you know of any reasons that may prevent Ms. Rhineheart from fulfilling her position?Do you know of any reasons why her performance would not be satisfactory?Information provided by:Signature: ____________________Date: ___/___/___Thank you for your cooperation in providing these answers. We appreciate your prompt response.Sincerely,Jason BrownHuman Resources ManagerKeene Graphic Design Tips for Preparing for a Reference Check You can't control what your ex-employer will say about you, but you can prepare your references to ensure their answers match yours and that you are both on the same page regarding your work history and abilities. Even if you've worked together very recently, it makes sense to discuss what the new job entails and what the hiring manager wants to see in a successful candidate. That way, your reference can emphasize the skills and experience that fit the duties of the job. You might even provide them with a copy of the job description, alongside a reminder of why you're well-suited for the role. This will save them time, as well as ensure that you get the best possible reference. Frequently Asked Questions (FAQs) What can an employer ask references? Typically, employers ask your references about your job performance and personal qualities, such as whether you got along with your coworkers. Employers use reference checks to ensure job candidates have been honest on their resume, the application, and during the interviews. What are some sample reference check questions and answers? Some of the questions employers ask your references might include if you were late or missed work often or if there were any issues with your performance or ability to work in a team. Employers might also ask about your salary, any promotions, disciplinary actions, and why you left the company. Was this page helpful? Thanks for your feedback! Tell us why! Other Submit Sources The Balance uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read our editorial process to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy. Accountemps. "Survey: 1 In 3 Job Candidates Removed From Consideration Following Reference Checks." N.C. Department of Labor. "Job Reference and Blacklisting Laws." City of New York. "Salary History Questions During Hiring Process Are Illegal in NYC."