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Best Virtual Personal Assistant Services

Outsource daily tasks and boost productivity with a virtual personal assistant

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Virtual personal assistant services help business owners, executives, and entrepreneurs outsource time-consuming tasks, saving them time and money they can use to run their businesses.

Virtual assistants (VAs) can assist with simple tasks like scheduling appointments and handling correspondence to writing social media marketing campaigns and acting as a business’s customer support. Best of all, because they can accomplish tasks handled by multiple employees without being paid a salary or benefits, virtual assistants can save business owners on operating costs.

We looked at more than a dozen virtual personal assistant services and chose the best based on services offered, price, ease of use, and more. Here are our top picks. 

The Best Virtual Personal Assistant Services of 2023

Best Virtual Personal Assistant Services
Best Virtual Personal Assistant Services

Best Overall : Time etc

Time etc

Time etc

Why We Chose It

Time etc’s virtual assistant team is led by Penni Pike, who served as the personal assistant to Virgin Group founder Richard Branson for 31 years. The company offers virtual assistants to more than 22,000 clients. We chose it as the best overall because it offers dedicated VAs, a money-back guarantee, and the ability to roll over unused hours.

Time etc offers only U.S.-based VAs, who have an average of 12 years experience and are vetted using a 10-step selection process. Skills offered by VAs include administration and organization, writing, marketing, social media, researching, sales administration, and more.

Time etc users get access to a dedicated virtual assistant who gets to know their business inside and out, as well as access to VAs with specific skills for no extra cost. Clients can even invite friends and colleagues to use their accounts.          

Users can request services online, via a mobile app, by email, or by phone. Urgent task requests are available at no extra cost, and the company offers a 100% money-back guarantee, same-day turnaround, and the option to cancel services anytime.

Time etc offers virtual assistant packages priced by total monthly hours with no setup costs.

Even though the first task is free, and any unused hours can be rolled over into the next month, we found the service to be extremely expensive for the limited number of hours you can use per month. Users have access to only 60 hours of assistance per month.

Hours Monthly Cost
10 $310
20 $600
40 $1,160
60 $1,680
Pros & Cons
  • Dedicated U.S.-based VAs

  • Roll over unused hours month to month

  • Urgent requests at no extra cost

  • Only up to 60 hours per month

  • Relatively expensive

    Runner-Up, Best Overall : MyTasker



    Why We Chose It

    India-based MyTasker was founded in 2012 to offer 24/7 virtual assistant services in any country and time zone. We chose it as our runner-up because it offers skilled VAs in a supervised environment, trial offers, and flexible pricing.

    Rather than relying on a network of work-from-home virtual assistants, MyTasker's VAs work in one office with 24/7 security camera monitoring for additional accountability and security. VA skills include administrative assistance, accounting, writing and editing, web design and development, digital marketing, and IT support.

    MyTasker always trains a backup VA so that if a client's assigned VA has to miss work, MyTasker is still able to respond quickly to emergency requests. MyTasker can assign an account manager to any user who needs VAs with multiple skills. This point of contact will help brainstorm and scope out the needs of each user and collaborate on implementation strategies.

    The company offers both monthly plans priced by total hours, pay-as-you-go pricing, and pricing for a dedicated, full-time virtual assistant. Discounts are available for paying for three months, six months, or one year at a time.

    Moving back to that trial, users can try out MyTasker's services, but each task will cost you $1. Plus the details of this trial are fuzzy at best.

    Hours Monthly Cost
    10 $140
    20 $250
    40 $450
    60 $600
    100 $900

    You can get a full-time virtual assistant for $1,200 a month, and you can pay as you go for $18 per hour.

    Pros & Cons
    • Backup VAs

    • Pay-as-you-go option

    • Discounts available

    • Trial tasks cost money, and details are fuzzy

    Best for Highly Qualified VAs : BELAY



    Why We Chose It

    BELAY provides virtual assistants for small and large businesses nationwide. We chose it as the best for highly qualified VAs because it offers dedicated, college-educated, U.S.-based career professionals.

    The company uses a rigorous search process to find seasoned, remote professionals in the U.S. with proven experience in their careers, including virtual assistants, bookkeepers, website specialists, and social media strategists. It provides services for executives, entrepreneurs, small businesses, attorneys, consultants, and more. BELAY mostly hires assistants with bachelor's or higher degrees.

    Onboarding starts when clients meet with a team member to discuss their needs. Next, they are assigned a Client Success Consultant who works with them step by step through the process; the consultant works with the client to find the right talent for their needs. Finally, the Client Success Consultant sets up a kickoff call before onboarding the VA with the client.

    The company also supplies additional support and education for its clients, including a number of blog posts, case studies, e-books, guides, courses, a podcast, and more to help businesses learn to use remote workers effectively.

    Pricing is not disclosed on the company's website; it offers prices only for clients who request and complete a full consultation.

    • Mostly hires VAs with bachelor's or higher degrees

    • Dedicated U.S.-based VAs

    • Client Success Consultant helps you find the right VA

    • Does not disclose prices on site

    • Must request a consultation for full service details

    Best for Short Tasks : Fancy Hands

    Fancy Hands

     Fancy Hands

    Why We Chose It

    Fancy Hands offers U.S.-based virtual assistant services to clients around the world. We chose it as the best for short tasks because it allows users to request quick or recurring tasks and provides dedicated virtual assistants with budget-friendly pricing.

    Fancy Hands offers two types of requests. A standard request is for a maximum of 20 minutes of work is answered in less than 24 hours. These requests are best for research or tasks that involve a lot of back-and-forth. If a request takes longer than 20 minutes, the assistant will communicate with the client to discuss how many requests it will use up and request approval.

    Live requests connect users with an assistant via text or webchat for requests up to a maximum of 10 minutes of work. Live requests are charged by the minute, so a request that takes 12 minutes will count as two requests, leaving the user eight more minutes for their second request.

    Users also can request recurring tasks that can be set to repeat daily, weekly, monthly, or on weekdays. Fancy Hands also will send an email one day prior, giving users the option to skip or stop the request completely. Any unused requests are rolled over into the next month.

    Like most virtual assistant services, Fancy Hands offers monthly pricing by the total amount of requests, but the company also offers annual rates at a discount. Users can request a dedicated VA, billed by the minute, with whom they can communicate using any tools they prefer (e.g., email, Slack).

    Monthly Plans

    Requests Monthly Cost Per Request Cost
    3 $17.99 $6
    5 $29.99 $6
    15 $74.99 $5
    30 $149.99 $5

    Annual Plans

    Requests Monthly Cost Per Request Cost
    3 $179.99 $5
    5 $299.99 $5
    15 $799.99 $4.44
    30 $1,599.99 $4.44


    • Up to 20 minutes of work
    • Rollover requests
    • Referring new users get free months
    • Usage stats
    • Recurring requests
    • Third-party integrations
    • VIP customer service
    • Up to 20 minutes of work
    • Rollover requests
    • Referring new users get free months
    • Usage stats
    • Recurring requests
    • Third-party integrations
    • VIP customer service
    • Simple approach

    • Choose standard or live requests

    • Unused requests are rolled over into the next month

    • Live requests charged by the minute

    • Standard requests longer than 20 minutes require approval

    Best Service Guarantee : WoodBows



    Why We Chose It

    WoodBows boasts more than 1,000+ clients and a 98.4% client-retention rate. It's no surprise then that we chose it as the best service guarantee because it promises to double the hours purchased and have an expert take over if you're not satisfied.

    WoodBows provides dedicated, English-fluent virtual assistants based in the Philippines or India. U.S.-based native English-speaking VAs are available at a higher cost. The company selects only the top 1% of the VA applicants it receives and hires only college-educated candidates with 10 or more years of experience in their fields. Virtual assistants are available for bookkeeping, accounting, real estate, software development, digital and social media marketing, customer support, writing, and graphic and web design.

    Every WoodBows client is assigned a dedicated virtual assistant who can be reached by video, phone, or webchat any time of the day or night. Dedicated VAs will schedule appointments, coordinate meetings, and manage your calendar for you. 

    All VAs work from well-supervised offices and are available Monday through Friday from 8 a.m to 6 p.m. in your time zone.

    Pricing is based on the number of hours the VA works per week, and clients can get a lower hourly rate if they sign up for longer time periods. You can pay monthly, quarterly, semi-annually, and annually. The prices below reflect the price if you purchase the plan on a monthly basis. There is also a custom plan that clients can build with WoodBows depending on how many hours of support they need.

    Plan Cost Additional Hours Hours of Work Features
    40 Hours Monthly $599 $14.99/hour 40 Dedicated part-time VA, dedicated account manager, no contract, cancel any time, staff-tracking system, work in any time zone ,video chat/call with virtual team
    80 Hours Monthly $999 $13.99/hour 80 Dedicated part-time VA, dedicated account manager, no contract, cancel any time, staff-tracking system, work in any time zone ,video chat/call with virtual team
    Full-Time Monthly $1,499 $9.99/hour 160 Dedicated part-time VA, dedicated account manager, no contract, cancel any time, staff-tracking system, work in any time zone ,video chat/call with virtual team
    Pros & Cons
    • Available from 8 a.m. to 6 p.m. in your time zone

    • Custom plans available

    • Dedicated VAs

    • Somewhat more expensive than other companies

    • Native English-speaking VAs cost extra

    Best for Bilingual VAs : Uassist.ME



    Why We Chose It

    With offices in Miami and El Salvador, Uassist.ME offers bilingual English/Spanish virtual assistants who are highly skilled in secretarial and administrative duties. We chose it as the best for bilingual VAs because it specializes in fully bilingual, dedicated, college-educated virtual assistants.

    Uassist.ME offers virtual assistants in the areas of real estate, bookkeeping, accounting, customer service, project management, operations management, and sales and lead generation. In addition to being fully bilingual in Spanish and English, its VAs are college-educated and well-versed with U.S. culture, with most having either studied or lived in the U.S.

    Users can choose between a full-time assistant and a full-time support team. While an assistant is equivalent to a dedicated VA, a support team offers a point of contact who distributes work among team members. A team lead or full-time assistant can be contacted via phone, email, Skype, WhatsApp, or any form of communication users prefer.

    All VAs work out of supervised offices with reliable VoIP for making calls, and the company offers plans based on virtual assistants, design and development assistants, and industry-specific assistants (e-commerce, real estate, administration).

    Pricing is available only through a consultation, but here's an example of the four plans available and their features.

    Plan Monthly Cost Daily Hours Features
    Shared Assistant $1,059 2 to 4 Fully equipped workstation, direct supervisor, dedicated U.S. phone number, unlimited U.S. calls
    Full-Time Assistant $1,798 8 All Shared Assistant plan features
    Part-Time $1,123 2 to 4 Fully equipped workstation, backup assistant, backup electricity, direct supervisor, dedicated U.S. phone number, unlimited U.S. calls
    Full-Time $1,899 8 All Part-Time package features
    Pros & Cons
    • College-educated, bilingual virtual assistants

    • English/Spanish VAs

      VAs work in supervised offices

    • Choose between a full-time VA or support team

    • Focuses on secretarial and administrative duties, may be weak elsewhere

    • Full pricing details only available by consultation

    Best for Executives : Prialto



    Why We Chose It

    Prialto is a U.S.-based virtual assistant company offering VAs for executive teams. The company is headquartered in Portland, Oregon, with a global network of talent in Asia and Central America. We chose it as the best for executives because it focuses exclusively on providing virtual administrative assistants to executives, entrepreneurs, and businesses.

    Rather than assigning a single virtual assistant, Prialto offers clients a team with an engagement manager, a primary assistant, a back-up assistant, and a team lead.

    Prialto trains its virtual assistants to be proficient in popular administrative tools and tasks. Once a client is onboarded, the company works with users to get their assistants trained on any specific processes. Assistants can be reached via email, chat, or phone, and are monitored and coached for quality as needed.

    All of Prialto’s virtual assistants work in offices secured with desktop monitoring, security cards, IP restrictions, video monitoring, and more. All client processes are documented, and a back-up is trained if a client’s primary assistant is unavailable.

    Prialto offers simple pricing without any extra fees or hourly charges. But we found Prialto's prices on the steeper side compared to similar services. And pricing for organizations is not disclosed on the company's website, so if your business requires services, you'll have to contact Prialto directly.

    Plan Monthly Cost Monthly Hours Features
    Individual $1,350 55 One member, month-to-month agreement, individual process design, quarterly consultations, setup fee 
    Team $4,050 165+ Three or more members, discounts for contract duration, team process design, monthly consultations, pooled resource benefits
    Organization Not disclosed 440+ Eight or more members, extended metrics-driven pilots, organization-wide process design, utilization and feedback reporting, dedicated cohort of assistants and inter-department resource sharing, team lead support, operational projects, one-off projects, temporary workforce augmentation
    Pros & Cons
    • VAs work in supervised offices

    • Trains back-up VAs

    • Specializes in VAs for executives and businesses

    • More expensive than most companies

    • Pricing for organizations not disclosed

    Compare Providers

    Service Price  Features
    Time etc
    Best Overall
    $310–$1,680 per month Dedicated U.S. assistant
    Add extra users/assistants
    Unused hours rollover
    Best Overall Runner Up
    $140–$1,200 per month VAs work in supervised environment
    Backup VAs
    Discounts available
    Best for Highly Qualified VAs
    Not disclosed U.S.-based professional VAs
    Most VAs have higher ed. degrees
    Client education/support resources
    Fancy Hands
    Best for Short Tasks
    $4.44–$6 per request Up to 20 minutes of work per request
    Requests roll over monthly
    Third-party integrations
    Best Service Guarantee
    $599–$1,499 per month 40–160 hours of task work per month
    Dedicated account manager
    Video chat/call with team
    Best for Bilinguial VAs
    $1,059–$1,899 per month Fully equipped workstation
    Direct supervisor
    Two to eight hours per day
    Best for Executives
    $1,350–$4,050+ Quarterly consultations
    Organization/project design and assistance
    55–440+ hours per month

    Final Verdict

    Virtual assistants (VAs) can help your company manage a number of tasks. But these services and the cost vary widely.

    Time etc made our pick as the best overall virtual assistant provider because users have access to a U.S.-based virtual assistant, a money-back guarantee, and the option roll over any unused VA hours.

    But if Time etc's services aren't a good fit for you or your business, one of the other providers that made our list might be better suited for you.

    What Is a Virtual Personal Assistant Service?

    A virtual assistant service offers skilled remote assistants who can help business owners with a variety of tasks they would otherwise have to do themselves or pay an employee to do. Those could be anything from responding to emails and customer service requests to updating a website or offering technical support.

    Most services offer their clients either a dedicated virtual assistant and access to assistants with other skills as needed, or a dedicated virtual assistant who can organize and outsource tasks for the client outside of their own skill set.

    How Do Virtual Personal Assistant Services Work?

    Virtual personal assistant services start by setting up a meeting with a client to assess their needs. Next, the service assigns either a dedicated assistant who matches those skills or an account manager who can delegate tasks to the right individuals.

    Virtual assistant services make it easy for users to request tasks directly with their VA by email, phone, or chat. These services offer pricing plans based on the total number of hours that users can request each month or week. 

    Virtual assistant services focus on offering educated and trained professionals who can handle nearly any task capably. Since many services are located outside of the U.S., they strive to provide English-speaking assistants who are available during U.S. business hours and often work in secure and supervised offices.

    How Much Do Virtual Personal Assistant Services Cost?

    Personal assistant services are offered in monthly plans priced by the total amount of requests, usually translated as hours, available to a client each month. Pricing ranges between about $9 to about $25 per hour, with the smallest packages available coming in at around 10 hours per month.

    Higher-priced packages typically reflect additional available hours and sometimes include additional features, like a backup assistant or an account manager. Assistants with other skills are often available for an additional hourly rate as needed.

    Are Virtual Personal Assistant Services Worth the Cost?

    Small business owners are often caught at that tipping point between having too much to do every day that distracts them from their business and not enough money to hire full-time employees to handle the overflow work.

    A virtual assistant can bridge that gap by handling a variety of tasks as needed for a reasonable hourly rate, freeing up time for owners to focus on the work that helps their businesses grow. Even many large businesses employ VAs rather than taking on the expense of full-time salaried assistants.

    How We Chose the Best Virtual Personal Assistant Services

    We looked at more than a dozen personal assistant services for this review. We made sure to choose providers with well-trained and educated assistants, whether they were based in the U.S. or in another country. Reliability was another important consideration, so providers that offered security, supervision, project managers, and backup assistants also were high on our list.

    Finally, we wanted to find providers with affordable rates and multiple pricing plans that could meet the needs of both small and large businesses. The point of a virtual assistant is to save businesses time and money while helping them get more done. As a result, it didn’t make sense to choose services with exorbitant fees beyond the budgets of most small businesses.

    Businesswoman talking on speaker phone with her virtual personal assistant

    Westend61 / Getty Images

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